Privacy Policy

Privacy Policy

Introduction

Welcome to https://diligent-effort-for-title.dmv-california.com (hereafter referred to as “Diligent Effort for Title,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, use, and disclosure of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and its subsequent amendments (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Consumer Protect and Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://diligent-effort-for-title.dmv-california.com
  2. Any applications, software, or services offered under our brand
  3. All interactions on our platforms, whether as an authorized user or visitor
  4. Communications initiated by us, including newsletters, emails, phone calls, and text messages (SMS)

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our practices when:

  1. You utilize our applications, services, or account features as an authorized user.
  2. You visit or navigate through our websites linked to this statement.
  3. You engage with us via communications channels, such as subscribing to newsletters, making inquiries, or participating in surveys.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required to set up and maintain your account, such as usernames, passwords, and registration data.
  2. Payment Information: Data related to transactions, including payment method details and billing addresses.
  3. Financial Information: Records of financial transactions and account balances (encrypted and securely stored).
  4. Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when you use our mobile applications.
  6. Location Data: Information about your geographical location when you interact with our services (with your consent).
  7. Feedback: Responses to customer satisfaction surveys or feedback forms.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless experience.
  9. Product Information: Details about products you’ve shown interest in, viewed, or purchased on our sites.

We collect this data through various means: user input forms, account settings, browsing activities, analytics tools, and third-party integrations.

Cookies

We employ cookies to enhance your experience on our websites and for analytical purposes. Cookies are small text files stored on your device that serve different functions:

  1. Strictly Necessary: These cookies enable core functionalities such as logging in, shopping cart operations, and website navigation.
  2. Preference: They remember your preferences, such as language settings and display options.
  3. Analytics: Used by analytics providers to track site usage, gather user feedback, and provide us with aggregated data about our visitors’ demographics and interests.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols for secure data transmission and storage, ensuring that sensitive information remains confidential.
  2. Third-Party Processing: We engage trusted third-party service providers who comply with strict privacy and security standards to process data on our behalf.
  3. Access Controls: Our internal teams have access to personal data only when necessary, and we maintain strict access controls and employee training protocols.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our use of your data in specific circumstances.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Assert your right to be treated fairly and without discrimination when exercising your privacy rights.
  8. Filing Appeals/Complaints: Submit complaints or appeals regarding our handling of your personal data to the appropriate supervisory authority.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For questions related to privacy, data requests, unsubscribes, or if you have any concerns regarding this policy, please contact us:

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